Technical Support

Wilde CFD understands that when using engineering software to solve demanding problems, it is inevitable that you may need some help.  Our dedicated Technical Support Manager and team endeavour to respond quickly and efficiently before your workflow is significantly affected.  All support is provided in accordance with our ISO 9001 Quality Assurance Standards.  

Support is typically delivered through a combination of:

• E-mail: support@wildecfd.co.uk
• Telephone: +44 (0)161 474 7479        
• Web based or face-to-face meetings

How to Make Support Faster!

When requesting product support, please assist our staff by indicating the software you are using e.g. ANSYS CFX, FLUENT etc. 

It is best to be as detailed as possible when describing the problems you are encountering to enable us to diagnose them quickly.  In many instances it is also helpful for you to send the input file used for the analysis.  The type of information required includes;  

• The  platform on which the software is being run 
• The version of software being used
• Any error message(s) you may be receiving